The business programme of HouseHold Expo spring 2021 International exhibition to take place on March 23-25, 2021, at Crocus Expo IEC will include a new topical workshop by Alexey Babushkin “Changes in customer behaviour in times of the pandemic”. Participants of the workshop will learn about the tendencies of 2020-2021, discuss what has the changed in the customer behaviour from the start of the pandemic and how to use the current market situation in order to increase sales in the most efficient way: